The Town of Blowing Rock contracts with GDS to provide Residential Curbside Recycling. Residential recycling is picked up on the east side of Hwy 321 on Thursday and on the west side of Hwy 321 on Friday. Please click here to view a complete list of the routes and what can/cannot be recycled. Please contact Town Hall for more information.

Town Hall 828 295-5200

Within the Town of Blowing Rock, it is mandatory that businesses participate in the Town’s recycling program. As of July 1st, 2003, the town transferred the responsibilities of the Recycling Department to the Public Works - Sanitation Division. The Sanitation Division will collect cardboard only on a Wednesday-only schedule from businesses,then haul the recyclable materials to the County Recycling Center. Cardboard must be broken down flat to be available for pick up.

Due to Town collection costs, all large volume commercial recycling customers (determined based on historical Town recycling collection volumes) will be required to contract privately for recycling collection. For further questions pertaining to the policies, please contact Town Hall.

For information on town-levied assessments on properties within town limits, contact Town Hall. Examples of this type of levy would include sidewalk projects, sewer line extensions, other special projects.

Town Hall 828 295-5200

To operate a business, trade, profession, calling, occupation, selling or offering for sale of articles, goods or services within the corporate limits of the Town of Blowing Rock, one must obtain a Business/Privilege License from Town Hall. This is an annual tax on the privilege of doing business within the Town's jurisdiction. The Town is not a licensing agency for any trade or profession. These licenses are valid from July 1 to June 30 of each year. Fees vary according to the type of business. The terms Business License, Schedule B License, and Privilege License are used interchangeably. For more information, contact Town Hall.

Town Hall 828 295-5240

To resolve problems or make comments about cable television service, call your service provider first. Charter Communities 828 264-9411

If the company does not respond satisfactorily, contact the Town Manager at Town Hall 828 295-5200

For general complaints or if department is unknown, contact Town Hall 828 295-5200

A list of available positions with the Town of Blowing Rock is available at the Town Hall or online.

Town Hall 828 295-5200

Blowing Rock has a library staffed by Community Club volunteers. The library is located on the corner of Main Street and Park Avenue and is adjacent to Town Hall. The library offers a preschool story time all year round on Monday and Wednesday at 10:30 a.m. During the summer, there is story time for Kindergarten through 5th graders from 1:00 p.m. to 2:00 p.m., Monday through Thursday. All visitors are welcome.

Summer Hours (May - October) are Monday through Saturday, 10:30 a.m. - 4:00 p.m. Winter Hours (November - April) are Monday, Wednesday, and Saturday 10:30 a.m. - 4:00 p.m. For further information contact the Blowing Rock Library 828 295-7000

Internet access is not available at the Blowing Rock Library, however the Watauga County Library, located in Boone, has internet access. For further information please contact the Watauga County Library 828 264-8784

All real and personal property tax and motor vehicle tax is assessed by your county of residence for citizens of Blowing Rock. Please contact Watauga County 828 265-8021 or Caldwell County 828 757-1321

For owners who are considering starting a new business, please contact the Town Hall, the Department of Planning and Inspections, and the Blowing Rock Chamber of Commerce.

Town Hall 828 295-5200 - Planning and Inspections 828 295-5240 - Chamber of Commerce 828 295-7851

A fee of $25.00 will be assessed upon the return of the check or draft from the financial institution.

In accordance with North Carolina law, the town levies property (ad valorem) taxes on July 1, the beginning of the town's fiscal year. These taxes are separate from those levied by Watauga County. The taxes are due on September 1, but interest does not accrue until the following January 6. These taxes are based on assessed values as defined by county tax assessors on January 1. To see the Town's current property tax rate, please visit the Town Budget section of the website. The tax rate is based on an estimated total valuation of property for the purposes of taxation of $1,004,200,200 and an estimated collection rate of 97%.

Town Hall is responsible for the collection of all property tax billings and assessments with the exception of Motor Vehicle Tax. This is assessed by your county of residence for citizens of Blowing Rock and collected by the county. For further information or questions pertaining to tax assessment, please contact Watauga County 828 265-8021 or Caldwell County 828 757-1321.

For payment or more information, please contact Town Hall 828 295-5200.

The Town of Blowing Rock operates under a council/manager form of government. The Town Manager is charged with administering the day-to-day operations of town government as well as implementing the policies enacted by the Town Board of Commissioners. To contact the Town Manager, please call Town Hall.

Town Hall 828 295-5200

The Town of Blowing Rock sends out invoices for water, sewer and garbage (utility bills) bi-monthly. These are mailed during the last week of the month for the previous two month's service based on usage. The full amount is due approximately 30 days from the date of the bill.

Town Hall 828 295-5200

For information on upcoming elections, please contact the Board of Elections in the county you reside in.

Watauga County 828 265-8061 or Caldwell County 828 757-1300

Contact the Blowing Rock Chamber of Commerce at 828-295-7851.

The Summer Day Camp registration form will need to be completed online by filling out this form or printed and mailed or turned in using this form.The application must include the first week's payment as a deposit. A copy of the child's birth certificate will also be required with a 1st grader's registration. You may download a registration form online or pick one up at the Parks and Recreation office, located on Park Avenue.

Parks and Recreation 828 295-5222

Park facilities are reserved through the Parks and Recreation Department. For a fee, our gazebo at Broyhill Lake and the Rotary Picnic Pavilion at Davant Ballfield can be reserved. For more information about facilities and how to rent them, please visit: http://www.townofblowingrocknc.gov/government/parks-and-recreation-and-landscaping/facility-rentals

Parks and Recreation 828-295-5222

Registration for Summer Day Camp usually begins March 1st for taxpayers and March 20th for non-taxpayers.

To register, please visit: http://www.townofblowingrocknc.gov/government/parks-and-recreation-and-landscaping/programs

Parks and Recreation 828 295-5222

Anyone is eligible to participate in Blowing Rock Parks programs, regardless of place of residence. A lower fee may be charged to Town taxpayers.

Parks and Recreation 828 295-5222

Facilities available for rental include the Rotary Picnic Pavilion and the Broyhill Gazebo at Mayview Lake. To reserve a facility, contact the Parks and Recreation office at 828-295-5222. A deposit and user fee are charged to reserve facilities, and a facility use agreement must be completed.

For more information about facilities and how to rent them, please visit: http://www.townofblowingrocknc.gov/government/parks-and-recreation-and-landscaping/facility-rentals

The Parade will be held on Saturday July 1st, 2017 . A detailed schedule of events will be available on the Town website closer to the event. For more information about events, please visit: http://www.townofblowingrocknc.gov/government/parks-and-recreation-and-landscaping/events

Parks and Recreation 828 295-5222

The pool will open for the season on Memorial Day Weekend and will close Labor Day.

For more information about the pool, please visit: http://www.townofblowingrocknc.gov/government/parks-and-recreation-and-landscaping/town-parks

Parks and Recreation 828 295-5222

The Halloween Festival is scheduled for the last Saturday in October each year. Check the Town website closer to October for a detailed schedule of events.

 For more information about events, please visit: http://www.townofblowingrocknc.gov/government/parks-and-recreation-and-landscaping/events

Christmas in the Park is always the Friday following Thanksgiving. Activities begin late afternoon and continue until 9:00 p.m. The Lighting of the Town takes place at 5:30 p.m.

For more information about events, please visit: http://www.townofblowingrocknc.gov/government/parks-and-recreation-and-landscaping/events

Parks and Recreation 828 295-5222

Blowing Rock Parks and Recreation offers many programs for children in this age group such as kinder basketball, t-ball, soccer, and flag football. 

For more information about kinder sports, please visit: http://www.townofblowingrocknc.gov/government/parks-and-recreation-and-landscaping/programs

Parks and Recreation 828 295-5222

No, the Town does not own a campground. However, you may call the Price Lake Campground at 828 963-5911.

The phone number for the Blowing Rock Equestrian Preserve is 828-295-4700.

Please contact the Blowing Rock Chamber of Commerce at 828 295-7851.

Blowing Rock Parks and Recreation offers programs for people of all ages. Programs for adults include, but are not limited to bridge and tennis during the summer.

For more information about events and programs, please visit: http://www.townofblowingrocknc.gov/government/parks-and-recreation-and-landscaping/programs

Robbin's Pool is located on Clark Street by the Broyhill Park in Blowing Rock. It is open to the public. Daily admission or season passes are available. The pool is open seasonally from Memorial Day to Labor Day, and is heated to maintain a constant temperature.

For more information about the pool, please visit: http://www.townofblowingrocknc.gov/government/parks-and-recreation-and-landscaping/town-parks

Pool Phone Number: 828 295-5224 or Parks and Recreation: 828 295-5222

The Town’s recreation spaces are open to the public and free of charge. Memorial Park offers a large playground, tennis courts, basketball courts, and sand volleyball. Broyhill and Annie Cannon Parks are passive recreation areas designed for walking and quiet activities. The following is a list of the Town’s green spaces and their location.

• Blowing Rock Memorial Park-Main Street
• Davant Ballfield-Clark Street
• Broyhill Park-Laurel Lane
• Annie Cannon Gardens-Laurel Lane

The Town also has an outdoor swimming pool. It is open to the public. Daily admission or season passes are available. The pool is open seasonally from Memorial Day to Labor Day, and is heated to maintain a constant temperature.

 For more information, please visit: http://www.townofblowingrocknc.gov/government/parks-and-recreation-and-landscaping/town-parks

Parks and Recreation 828 295-5222

Blowing Rock Parks and Recreation offers several facilities for weddings, birthday parties, picnics, and other gatherings. Please contact the office of Parks and Recreation for further information.

• The Rotary Picnic Pavilion, located by Davant Ballfield, seats 100 persons and is available for picnics, group meetings, wedding receptions, etc.
• Broyhill Gazebo, by Mayview Lake, is available for small weddings.
• Blowing Rock Parks and Recreation Center, located in Memorial Park, is available for dances, parties and meetings.
• The Robbins Pool at Broyhill Park may be reserved for pool parties during the summer season based on availability.

For more information about facilities, please visit: http://www.townofblowingrocknc.gov/government/parks-and-recreation-and-landscaping/facility-rentals

Parks and Recreation 828 295-5222

There are four major special events every year hosted by Parks and Recreation. The four major events are listed below.

• Sweetheart Soiree Senior Valentine's Dance
• Easter Festival
• Fourth of July Festival
• Halloween Festival
• Christmas in the Park

For more information about events, please visit: http://www.townofblowingrocknc.gov/government/parks-and-recreation-and-landscaping/events

Parks & Recreation 828 295-5222

The Town of Blowing Rock offers youth swimming lessons at Robbins Pool.

For more information, please visit the Swim Lessons Application.

Parks and Recreation 828 295-5222.

The Visitor Information Center is located at 7738 Valley Blvd (Hwy 321 By-Pass). The Visitor Information Center is for tourists and anyone wanting to learn more about what our area has to offer. Hours of operation are Monday - Saturday 9 a.m. through 5:30 p.m. all year round.

Blowing Rock Visitor Center and Tourism Development Authority 828 295-4636

Blowing Rock Parks and Recreation offers programs for people of all ages. Programs for youth include, but are not limited to Kinder programs for children ages 3-5  and Summer Day Camp.

 For more information about programs, please visit: http://www.townofblowingrocknc.gov/government/parks-and-recreation-and-landscaping/programs

Parks and Recreation 828 295-5222

Yes. Certain types of home businesses are not allowed in the residential zoning districts. A permit is required prior to establishing a home occupation.

The Department of Planning and Inspections in conjunction with the Police Department work to rid Blowing Rock’s neighborhoods of unsightly or nuisance material. Call to report a problem involving abandoned/junk cars and someone will be sent to investigate.

If the car is on private property call Planning and Inspections 828 295-5240

If the car is on a street or in the right-of-way, call the Police 828 295-5210

An Accessory Building is a building or structure on the same lot as the principal structure and has a character related to that building or is of a nature customarily incidental to or subordinate to that building. (Sheds, detached garages, trash enclosures, etc.)

• Permits: Before beginning any construction project please contact the Department of Planning and Inspections. Zoning applications and Building applications are available at the office of Planning and Inspections located in Town Hall. A Building Permit from Planning and Inspections is required for any alterations and repairs to a structure. A Zoning Permit is required prior to the construction and/or installation of any accessory building or structure. Additional permits from the department may be required if electricity or plumbing is to be extended to the structure.

For specific information pertaining to use, height, or setbacks, please contact the Department of Planning and Inspections at 828 295-5240.

The Town of Blowing Rock does not assign house numbers. This is done through your county of residence. Please contact Watauga County 828 265-8043 or Caldwell County 828 757-1300

Owners of land which are adjacent to the Town limits of Blowing Rock may apply for full annexation into the Town limits. An application for annexation is available at the Department of Planning and Inspections 828 295-5240.

The Town of Blowing Rock has certain appearance standards which have been enacted in order to preserve the mountain resort image of the community. The Appearance Standards for Commercial Buildings is a guide which describes roof lines, color, lighting, general landscaping, landscape buffer, sidewalks, utility lines, parking, trash containment, fences/walls, and vacated buildings. Further information is available at the Office of Planning and Inspections or can be downloaded by searching the Town Land Use Code, Article XVIII (B).

Planning and Inspections 828 295-5240

If you would like to use your property for a use not allowed in your current zoning district designation, you may be able to apply for a change in zoning which would give you the right for that use. Your change in zoning application is reviewed by the Planning Board for a recommendation before being presented to the Board of Commissioners for approval/disapproval at a Public Hearing. The form needed to initiate this process is available at the Office of Planning and Inspections.

Planning and Inspections 828 295-5240

Backflow prevention devices are required for all non-residential occupancies and for all lawn irrigation systems. The Department of Planning and Inspections is responsible for inspecting all backflow prevention devices in buildings. For questions or further information, please contact Planning and Inspections 828 295-5240

There are also backflow prevention devices located in the Town’s fire hydrants. For questions or further information, please contact Fire 828 295-5220.

Before any type of blasting or demolition is to occur, a permit must be issued from the Department of Planning and Inspections. A blasting permit is available at the office of Planning and Inspections or can be downloaded from the list of applications/forms on this website.

Planning and Inspections 828 295-5240

Buffers are required to be left undisturbed and maintained in a healthy state. If any vegetation within a required buffer dies, it is to be replaced in accordance with ordinance requirements. Periodic inspections are conducted to ensure compliance with these regulations. Removal of or damage to a buffer can result in fines. For further information on buffers, contact the Department of Planning and Inspections.

Planning and Inspections 828 295-5240

Building regulations and the Minimum Housing Code are administered by the Department of Planning and Inspections. Permits are required for general construction to erect, enlarge, alter, remove, demolish or repair a structure. This includes storage sheds, decks, porches, attic or basement conversion, additions, insulation, commercial construction, signs, and any other substantial additions to a building. Applications can be obtained from the office or can be downloaded from the Helpful Links on this website.

• Electrical permits are required for the installation of new electrical service equipment, existing service relocation, and service increases, as well as interior and exterior fixed appliances and equipment connections.
• Mechanical permits are required for replacement, repair or alteration of mechanical systems in structures including gas lines, logs, lights, grills, heating, air conditioning, ventilation systems, and propane tanks.
• Plumbing permits are required for all plumbing work including water service, drains, water mains, sewage disposal systems, irrigation systems, and related fixtures and appliances.

Connections to public utilities (water and sewer) require payment of connection fees. This can be done by contacting Town Hall 828 295-5200

Other types of work not included above may also need a permit. Before starting any building or repair project, contact Planning and Inspections 828 295-5240

Yes. In order for a clearing permit to be issued, a zoning permit and application must first be filed. However, if the problem only pertains to tree removal, then only a clearing permit is necessary. These forms can be obtained from this website at Helpful Links, Applications and Forms.

The Town of Blowing Rock has a set of standards for the design of commercial locations. For information pertaining to the town’s codes, please contact the Department of Planning and Inspections. Information is also available on-line in the Land Use Code, Article XVIII (B).

A conditional use permit is issued by the Board of Commissioners. This authorizes the recipient to make use of the property in accordance with the requirements of the Town Land Use Code, as well as any additional requirements imposed by the Board of Commissioners. For further information and an application for a conditional use permit, please contact the office of Planning and Inspections. This application can also be downloaded from Helpful Links, Applications and Forms.

Planning and Inspections 828 295-5240

Construction drawings are required for all new development projects in Blowing Rock.

Construction inspections are performed on all "ground-level and under" infrastructure by the Department of Planning and Inspections.

Planning and Inspections 828 295-5240

The Town of Blowing Rock has set the hours of 7:00 a.m. to 9:00 p.m. seven days a week as permissible for construction work. This includes, but is not limited to hammering, power saws, heavy equipment, delivery trucks, and construction vehicles or equipment associated with a construction site.

There are specific development review and approval processes for new development. Detailed submittal deadlines and schedules for each of the review and approval processes are available by contacting the Department of Planning and Inspections.

Standards and requirements for new development projects in Blowing Rock include ordinances, standards and policies. For information on development standards, contact the Department of Planning and Inspections.

Yes. The demolition form can be found in Helpful Links, Applications and Forms on this website.

The Director of Planning and Inspections is responsible for review and analysis of sign permits, site plans, and conditional use permits, including the coordination of input from other Town departments. The Director is also extensively involved in the review and revision of the Town’s land use controls (land use plan, zoning code, subdivision code, sign code, etc.) as well as code enforcement. For questions pertaining to these matters, contact the Department of Planning and Inspections.

Easements and Rights-of-Ways are necessary for the provision of certain public services. To request additional information or a Fact Sheet on Easements and Rights-of-Way for the Homeowner, contact Town Hall at 828-295-5200.

Electrical permits are required for the installation of new electrical service equipment, existing service relocation, and service increases, as well as interior and exterior fixed appliances and equipment connections.

Engineering Design and Construction Standards include criteria for new development and capital improvement projects. These standards are available from the Department of Planning and Inspections at 828 295-5240.

For small scale problems which are under ½ acre, please contact the Planning and Inspections Office at 828 295-5240.

For larger scale problems over .5 acres, please contact the Watauga County Erosion Control Officer 828 265-8043

Yes. In order to construct a fence or wall, a request for a permit must be submitted. These forms are available at the office of Planning and Inspections or can be downloaded at Applications and Forms.

The Town of Blowing Rock Floodplain Ordinance regulates development in flood-prone areas. In addition, the Federal Emergency Management Agency (FEMA) makes specific flood zone determinations for higher risk areas. The purpose of this determination is to designate areas in which flood insurance is required. For further questions or information concerning flood zones, please contact the Department of Planning and Inspections.

For Sale Signs are allowed on a property for sale and are limited in size to 4 square feet in all zoning districts, with the exception of the General Business District. In this district, 16 square feet is the maximum.

The Town zoning maps and a variety of other information is available for the public through the Town’s website at GIS.

Certain types of home occupations and activities are permitted in residential neighborhoods. Please call the Planning and Inspection office for verification.

The Department of Planning and Inspections in conjunction with the Police Department work to rid Blowing Rock’s neighborhoods of unsightly or nuisance material. If the car is on private property, call Planning and Inspections at 828 295-5240. If the car is on a street or in the right-of-way, call the Police at 828 295-5210

The Department of Planning and Inspections is responsible for building code inspections, zoning compliance, and buffer/landscape inspections. To schedule an appointment, contact Planning and Inspections 828 295-5240.

To schedule inspections of water, sewer, drainage, streets, and all ground and below infrastructure, contact Town Hall 828 295-5200.

To schedule an appointment pertaining to Fire Inspections, contact the Fire Inspector 828 295-5220.

Yes. To operate a business, trade, profession, calling, occupation, selling or offering for sale of articles, goods or services within the corporate limits of the Town of Blowing Rock, one must obtain a Business/Privilege License from Town Hall. This is an annual tax on the privilege of doing business within the Town's jurisdiction. The Town is not a licensing agency for any trade or profession. These licenses are valid from July 1 to June 30 of each year. Fees vary according to the type of business. The terms Business License, Schedule B License, and Privilege License are used interchangeably. For more information, contact Town Hall.

Town Hall 828 295-5200

Yes. Mechanical permits are required for replacement, repair or alteration of mechanical systems in structures including but not limited to gas lines, logs, lights, grills, and propane tanks and associated piping for flammable liquids, heating, air conditioning, cooling and ventilation systems.

No. The placement of a mobile home is only permitted in the R-MH Zoning district. However, if you have a mobile home on your property, you may replace it with a newer and/or larger unit only if it does not violate or worsen setback restrictions and/or parking. However, it is necessary to get approval from the town. Before removing the existing home, purchasing a new home, or repairing/enlarging the existing structure, please contact the Department of Planning and Inspections at 828 295-5240.

Yes, off-site directional signs are prohibited.

Yes. Plumbing permits are required for all plumbing work including, but not limited to, water service, drains, water mains, sewage disposal systems, irrigation systems, and related fixtures and appliances.

If you would like to use your property for a use not allowed in your current zoning district designation, you may be able to apply for a change in zoning which would give you the right for that use. Your change in zoning application is reviewed by the Planning Board for a recommendation before being presented to the Board of Commissioners for approval/disapproval at a Public Hearing. The form needed to initiate this process is available at the office of Planning and Inspections.

Planning and Inspections 828 295-5240

An Accessory Building is a building or structure on the same lot as the principal structure and has a character related to that building or is of a nature customarily incidental to or subordinate to that building. (Sheds, detached garages, trash enclosures, etc.)

• Permits: Are required before any construction begins. Zoning applications and building applications are available at the office of Planning and Inspections located in Town Hall. A Building Permit from Planning and Inspections is required for any alterations and repairs to a structure or a new structure. A Zoning Permit is required prior to the construction and/or installation of any accessory building or structure.

For specific information pertaining to use, height, or setbacks, please contact the Department of Planning and Inspections at 828-295-5240.

Yes. The Town of Blowing Rock does allow for short term rental in certain zoning districts. Short term rental of a dwelling unit is defined as the rental, lease, or use of an attached or detached residential dwelling unit for a duration of less than 28 consecutive days. For further information about short-term rentals, contact the Planning and Inspections Department.

Yes. The Town of Blowing Rock sign ordinance was adopted to regulate and control signs and their placement throughout the planning jurisdiction of the town. Contact the Department of Planning and Inspections for additional information about the town’s signage code and/or to request a Sign Permit form. Permits may also be found under Applications and Forms on this website.

Yard Sale Signs may be posted on the property where the sale is going to take place. The sign must be no larger than 4 square feet and cannot be posted for more than three consecutive days at a time.

Yes. To change the design of an exterior sign, the new corrections must be approved by the Department of Planning and Inspections. The forms are available at the office of Planning and Inspections or can be downloaded under "Applications and Forms."

A conference with the Department of Planning and Inspections is required before a formal application can be submitted. The filing fee for a variance is $100.00. Further information pertaining to the variance procedure and the variance application can be obtained at the office of Planning and Inspections. The form can be downloaded at Applications and Forms.

No. A permit must be submitted in order to construct a wall or fence. These forms are available at the office of Planning and Inspections or can be downloaded at Applications and Forms. For specific information pertaining to height, setbacks, appearance, easements, or lot restrictions, please contact the office of Planning of Inspections.

To report tall weeds and grass, contact the Department of Planning and Inspections at 828 295-5240. No person may cause, suffer, or permit on premises under his control any growth or weeds, grasses, or other plants or bushes that becomes or threatens to become a fire hazard; or a harboring place for rats, mice, snakes, or other vermin; or otherwise poses a danger to public safety.

For information on zoning, zoning maps, or the Town's Zoning Ordinances, see the Town Land Use Code or contact the Department of Planning and Inspections at 828 295-5240.

A Zoning Permit is required for the following reasons:

1. New Business
2. Building Permit Approval
3. Grading/Clearing
4. Change in Use

The Zoning Permit form is available at the office of Planning and Inspections and can be downloaded at Applications and Forms on this website.

Decisions made by the Zoning Administrator may be appealed to the Board of Adjustment. Further information and the form to initiate this process is available at the office of Planning and Inspections and can be downloaded at Applications and Forms. For a description of the quasi-judicial body which hears the appeal - See Board of Adjustment under Boards and Commissions.

The Planning Department is located at 1036 Main Street or you may access the Town's mapping system online under GIS.

Yes. All construction requires a basic zoning permit and a building permit.

Please report all zoning-related complaints to Town of Blowing Rock, Planning Department, PO Box 47, Blowing Rock, NC 28605.

Short-term rental of property involves any rental period less than 28 consecutive days. Short-term rentals are only allowed in the Central Business, General Business, and Office-Institutional zoning districts.

Copies of the Land Use Ordinances are available in our office for a fee of $30.00. A digital copy is available online.

Planning and Inspections 828 295-5240

The Planning Board typically meets on the 3rd Thursday of each month at 5:30 p.m. in the Council Chambers at Town Hall. An agenda will be available on this web site before the Planning Board meeting. Please refer to the Meeting Calendar for meeting dates and application deadlines.

Yes. In most cases, any tree over 18” in diameter is protected from removal. However, if a tree is damaged, dead, and/or poses a threat to life or property, that tree may be removed by first obtaining a clearing permit from the Planning Department.

There is no dollar amount specified when requiring building permits. The NC Administration and Enforcement Requirements Code, section 301.1 reads as follows: “No person may commence or proceed with: (1) The construction, reconstruction, alteration, repair, movement to another site, removal, or demolition of any building; (2) The installation, extension, or general repair of any plumbing system; (3) The installation, extension, or general repair of any heating or cooling system; or (4) The installation, extension, or general repair of any electrical wiring, devices, appliances, or equipment without first securing from the Inspection Department with jurisdiction over the site of the work each permit required by the NC State Building Codes and other State and local law or local ordinance or regulation applicable to the work.” (General Statute 153A-357 and 160A-417)

A permit expires six (6) months after the date of issuance if the work authorized by the permit has not commenced. The permit also expires if, after commencement, the work is discontinued for a period of twelve (12) months.

Citizens should call 911 for EMERGENCIES ONLY! An emergency is when IMMEDIATE POLICE, FIRE OR AMBULANCE assistance is necessary. For non emergency assistance or situations call 828-295-5210.

A reportable accident is any accident where the damage to property exceeds $1000, an accident where personal injury has occurred, or an accident where one of the vehicles has fled the scene of the accident. Remember, if you are involved in any type of accident, you must stop & identify yourself to the person you are involved in the accident with. For more information contact the Police Department.

Police Department 828 295-5210

First of all, you should contact the Police Department immediately. The police need to file a report if any item in reportable accidents applies to your accident.Try not to alter the scene of the accident. Have your driver's license and registration information ready and available for the officer when he arrives at the scene of the accident.

Police Department 828 295-5210

For complaints dealing with dogs running loose or disturbances such as a loud barking dog: Contact the Police 828 295-5210

For all other inquires: Please contact the Watauga County Animal Control 828 262-1672 or Caldwell County Animal Control 828 757-8625

It is unlawful for a pet owner to allow a dog to habitually or continuously bark so as to be a nuisance or to disrupt the neighborhood. In many situations, a pet owner is unaware that a problem exists or that the barking is posing a problem for others. If possible, try talking to the neighbor first. If this is not an option, or for a repeated offense, contact the Police Department.

Police 828 295-5210

The burning of residential or commercial trash is prohibited within Town limits by the North Carolina Environmental Management Commission and Town ordinance. However, a Burning Permit may however be obtained for vegetative debris. Please call the Blowing Rock Police Department for a Burning Permit.

Police Department 828 295-5210

Officers are available to give information and instruction on a number of important items pertaining to retail. Some of the issues which are regularly addressed are how to spot and approach potential shoplifters, identifying bad, stolen, or altered checks, counterfeit bills, credit card fraud, and instruction on how to deal with checks that bounce. Also if you have a specific question or concern, the Police Department will assist you. There are no specific class times and appointments can be usually be made at your convenience. Those who are new to the retail business are urged to participate.

The Blowing Rock Police Department participates in the DARE program. Classes are taught during the Spring Quarter at the Blowing Rock School. Officers conduct visitation classes in Kindergarten through 4th grade and the core class is taught in the 5th grade. The DARE program teaches about drug prevention, violence, self-esteem, peer pressure, and personal safety. If you have any questions about the program, please contact the Police Department.

Police 828 295-5210

Peddling, soliciting, or acting as an itinerant merchant is strictly prohibited by the Town of Blowing Rock. No person may sell or display for sale any goods, wares, or merchandise within the right-of-way of any street or on any sidewalk adjacent thereto. For any complaints of this nature, contact the Police Department.

Town ordinance requires that dogs and cats be under physical restraint, such as a leash, or in a secure fence while loose on the owner's property. Dogs and cats must always be under physical restraint off the owner's property. For more information, contact the Police Department.

Police 828 295-5210

The Town of Blowing Rock recognizes that excessive and unnecessary noise endangers the physical and emotional health and welfare of people along with being a public nuisance. Construction noise cannot take place after 9:00 p.m. or before 7:00 a.m. Raucous noise from a party or gathering in residential areas is prohibited after 11:00 p.m. For more information or to report a problem with noise occurring during these hours, contact the Police Department.

Police Department 828 295-5210

On-street vehicle parking in Blowing Rock is allowed in marked spaces on public streets, unless the street is posted as "No Parking" or reserved. However there are time limits of either 15 minutes or 2 hours for most spaces, you will want to confirm if there is a time limit on the space you choose. To report a compliant concerning illegal parking, contact the Police Department.

Police Department 828 295-5210

Peddling, soliciting, or acting as an itinerant merchant is strictly prohibited by the Town of Blowing Rock. No person may sell or display for sale any goods, wares, or merchandise within the right-of-way of any street or on any sidewalk adjacent thereto. For any complaints of this nature contact the Police Department.

Police 828 295-5210

For complaints dealing with dogs running loose or disturbances such as a loud barking dog: Contact the Police 828 295-5210

For all other inquires: Please contact the Watauga County Animal Control 828 262-1672 or Caldwell County Animal Control 828 757-8625

Soliciting, peddling or acting as an itinerant merchant is strictly prohibited by the Town of Blowing Rock. No person may sell or display for sale any goods, wares, or merchandise within the right-of-way of any street or on any sidewalk adjacent thereto. For complaints of this nature, contact the Police Department.

Police Department 828 295-5210

Contact the Police Department for more information and to initiate a request for a speed bump. The Police Department will then determine the necessity of the situation. If a speed bump is warranted in this location, then the Police Department will present a proposal to the Board of Commissioners.

Police Department 828 295-5210

Yes. The Town will start picking up Christmas trees right after New Years, until the end of January. You will need to place the tree at the roadside at the same location you have your garbage picked up. Please do not include it in your regular garbage.

Public Works 828 295-5200

Section 14-15.1 (Customer Service Line Leaks or Breaks (Adjustments) found in Part 1, Chapters 1-15 of the Blowing Rock Town Code explaines that policy.

Town Hall 828 295-5200

The homeowner is responsible for clearing their driveway or hiring someone.

Large disposable items, including appliances, mattresses, televisions, furniture, water heaters, etc. are picked up once a year, usually during May. The Town will schedule the date a month in advance. Do not put appliances out until the week of pickup, or you may be subject to a fine.

Discarded refrigerators, freezers or similar appliances with doors that pose an accidental trapping hazard MUST HAVE THE DOORS REMOVED before setting out for collection. For complete information, contact Town Hall.

Town Hall 828 295-5200

Bulky items include lamps, telephones, small hand appliances, clothes, buckets, plastic containers. Place at the curb (yard side) for collection on the same day as your household garbage. Miscellaneous items resulting from cleaning your garage, attic, storage shed, or closet are picked up with your regular garbage. The Town does not pick up construction material debris.

The extent of such Town collection service shall not include major deposits of unwanted or abandoned furniture, appliances or incidentals related to construction projects. The Town picks up items such as these once a year usually during May. The Town will schedule the date a month in advance. Do not put this type of trash out until the week of pickup or you may be subject to a fine. For more information, contact Town Hall.

Town Hall 828 295-5200

The Town owns and operates Woodlawn Cemetery located off Highway 321 close to the Blue Ridge Parkway. Questions regarding lot sales or any other comments or questions should be directed to Town Hall.

To request the repair and/or installation of curb and gutter, contact Town Hall.

Storm drainage systems within Town street right-of-ways are maintained by the Town. Storm drainage systems outside Town street right-of-ways are the responsibility of the property owner.

For public right-of-way maintenance issues and to report clogged, non-functioning or damaged storm drains, contact Town Hall. Do not place grass clippings, leaves, brush, etc. in the street curb/gutter area that would restrict water flow. This will assist in preventing clogged drainage arteries.

For other questions regarding drainage, contact Town Hall.

Town Hall 828 295-5200

Plans for new driveways and/or connecting roads to town streets must be approved by Planning and Inspections 828 295-5240

For information pertaining to construction please contact Town Hall 828 295-5200

For changes or maintenance related to state maintained roads, please call the North Carolina Department of Transportation 828 265-5380

Drainage, Storm Sewer or Backwater Easements

These areas vary in width and are used to convey stormwater runoff from properties upstream to properties downstream. For the exact location and dimensions of a drainage or storm sewer easement on your property, refer to your property survey or the recorded plat for your subdivision. Drainage and storm sewer easement maintenance is the responsibility of the property owner. Maintenance by the homeowner is important, especially keeping larger vegetation cleared so as not to block or hamper the conveyance of storm runoff. Such easements may contain a channel covered in grass, concrete or rip rap; a wetland area; a natural creek; an underground pipe or an undefined "natural" channel. During heavy rains, water will flow outside drainage channels, creeks, easements, etc. and overflow into yards. Fences running perpendicular into these easements are discouraged, as they block the conveyance of storm runoff. If you notice a problem with drainage pipes, contact Town Hall at 828 295-5200.

These areas vary between 25 and 40 feet in width and contain one or more underground pipes and above-ground manholes. For the exact location and dimensions of sanitary sewer or water line easements on your property, refer to your property survey. Sanitary sewer and water lines and manholes are maintained by the town. The property contained within the easement will be minimally maintained for access by the town. Property owners who desire a higher quality lawn across sewer easement areas may handle maintenance of the area. In no event may fences or other structures be placed on sanitary sewer or waterline easements. Vegetation is restricted to low groundcovers, and this vegetation is to be maintained by the property owner and shall not restrict access by the town for inspection or maintenance activities. For questions about a sanitary sewer or water line easement, contact Town Hall.

Town Hall 828 295-5200

Bulky items include lamps, telephones, small hand appliances, clothes, buckets, plastic containers. Place at the curb (yard side) for collection on the same day as your household garbage. Miscellaneous items resulting from cleaning your garage, attic, storage shed, or closet are picked up with your regular garbage. The Town does not pick up construction material debris. Residents that contract with licensed arborists or tree removal services shall be solely responsible for hauling and disposing of tree trimming and brush. The Town will not haul debris from these activities.

The extent of such Town collection service shall not include major deposits of unwanted or abandoned furniture, appliances or incidentals related to construction projects. The Town picks up items such as these at least once a year. The Town will schedule the date or dates a month in advance. Do not put this type of trash out until the week of pickup, or you may be subject to a fine. For more information on additional pickup(s) at a cost to the resident, contact Town Hall.

Town Hall 828 295-5200

The Town of Blowing Rock sends out invoices for water, sewer and garbage bills (utility bills) bi-monthly. These are mailed during the last week of the month for the previous two month's service based on usage. The full amount is due approximately 30 days from the date of the bill.

Some items are not appropriate for disposal in a sanitary landfill and should not be included in your curbside container. Items like pesticides, herbicides, used motor oil, antifreeze, solvents, thinners, pool chemical containers, etc. are considered "hazardous households wastes." Town policy prohibits the pick up of these items. Please contact the Watauga County Sanitation Office for further information.

Watauga County Sanitation Office 264-5305

The Town of Blowing Rock provides once a week residential curbside collection. Residential trash is picked up on either Monday or Tuesday depending upon the location of the residence. The Town also provides commercial garbage collection three times a week with pick-up days on Monday, Wednesday, and Friday. For any questions or further information, please contact Town Hall.

The Town of Blowing Rock does not assign house numbers. This is done by the county. Please contact Watauga County 828 265-8043 or Caldwell County 828 757-1300

Watauga County does operate a landfill, however it cannot support all of the trash that is produced by the Town of Blowing Rock, and other municipalities in the county. The Town of Blowing Rock transfers all garbage to the Watauga County Sanitation Office where some of the garbage is sent to another location.

For questions pertaining to garbage pick-up - See Solid Waste Collection - Garbage

For questions pertaining to the disposal of garbage, contact Watauga County Sanitation Office 264-5305 Town Hall 828 295-5200

Irrigation/Sprinkler Systems

Town policy requires all irrigation systems be equipped with a backflow prevention device and a separate irrigation/sprinkler meter. For more information, contact Town Hall.

Town Hall 828 295-5200

For information on the repair or resurfacing of existing paved roads, please contact Town Hall.

Town Hall 828 295-5200

Report potholes on Town-maintained streets to Town Hall 828 295-5200

Report potholes on state-maintained roadways to the NCDOT Maintenance 828 265-5378

Rights-of way are areas that contain and run along public streets where underground utilities, roadways, sidewalks and private utility facilities are located. Rights-of-way typically include the street and sidewalk areas plus varying amounts of property on the outside of these two areas. Public streets and public underground utilities are maintained by the town. Refer to your property surveys for locations and dimensions. For additional information, contact Town Hall.

Town Hall 828 295-5200

When a blockage occurs Monday through Friday 8 a.m. - 5 p.m. (excluding holidays) contact Town Hall 828 295-5200

When a blockage occurs during non-office hours, contact the Police 828 295-5210

The Town will access the system to determine if the blockage is on the Town's side of the sewer line or the homeowner's side of the sewer line. The Town will clear blockages that occur on the Town's side of the sewer line (defined generally as the main sewer line, or the sewer service from the main sewer line to the sewer clean-out pipe). The sewer clean-out is typically a white, vertical, capped, 4" pvc pipe that is located at the edge of the right-of-way and provides direct access to the sewer system. Homeowners are responsible for blockages that occur in the portion of the sewer service located between the sewer clean-out pipe and the dwelling. If there is no sewer clean-out pipe at the edge of the property, the homeowner is responsible for blockages that occur anywhere in the sewer lateral.

Requests for sidewalks or sidewalk repairs can be made by calling Town Hall.

Town Hall 828 295-5200

Street signs are installed in accordance with national standards for the location and installation of street signs.

Town Hall 828 295-5200

The Town performs snow and/or ice removal on all town streets. The Town prioritizes Chestnut Drive, Sunset Drive, Echo Park, and Morningside Drive off 221 as the most important streets for snow removal. After snow and/or ice is removed from these locations, all other Town streets are cleared as soon as possible. The Town is also reimbursed by the North Carolina Department of Transportation (NCDOT) for the removal of snow and/or ice from Goforth Road, Wonderland Drive, and the Watauga County portion of Globe Drive. For further information pertaining to snow and/or ice on Town streets, or those listed above, contact Town Hall 828 295-5200

NCDOT is responsible for snow and/or ice removal on State roadways in Town. This includes Main Street and the 321 Bypass. For further information pertaining to snow and/or ice removal on State maintained roads, contact NCDOT Maintenance 828 265-5378

The State maintained streets within the Town limits of Blowing Rock area are Highway 321 by-pass, Goforth Road, Wonderland Drive and Globe Road. Reports on these roads should be reported to the NC Department of Transportation at 828 265-5378. On Town streets, please call 828 295-5200.

As of August 1, 2003 the Town will be providing street cleaning and sweeping on an as needed basis. For more information, contact Town Hall.

Town Hall 828 295-5200

Blue Ridge Electric maintains the street lights in the Town of Blowing Rock.

To report a street light outage or malfunction, contact Blue Ridge Electric at 828-264-8894. Please be prepared to provide the following information:

• Where is the light located?

  It is helpful to have the most detailed location information as possible. You can also count the number of lights between the malfunctioning light and an obvious landmark, such as an intersection or building. Some light locations can be described by the address of the building behind it.

• How is the light malfunctioning?

  Is the street light completely "out"? Or does the light not operate during the periods of dusk or dawn? Does the light "cycle" between off and on?

Detailed information is especially useful because these lights may be working properly when Blue Ridge Electric crews arrive.

Blue Ridge Electric 828 264-8894

To find out the location of a Town street, call the Department of Planning and Inspections.

Planning and Inspections 828 295-5240

The Public Works Department paints roadways around May or June of each year when the weather is warm enough for good application. If you detect a street that is not properly marked, please contact Town Hall.

Town Hall 828 295-5200

To request a traffic-control sign or signal, call Town Hall 828 295-5200.

Traffic signals are maintained by the North Carolina Department of Transportation (NCDOT). Contact NCDOT regarding requests for new traffic signals or further information.

North Carolina Department of Transportation 828 265-5380

Currently the Town is working to improve its Tree Ordinance. Both the Town Landscape Specialist and the Department of Planning and Inspections are involved in this process. If you have any comments or suggestions, please contact Town Hall or the Department of Planning and Inspections.

Town Hall 828 295-5200 Planning and Inspections 828 295-5240

• Payments may be drafted from your bank account by completing a Town Bank Draft Authorization Form and returning it with a voided check to Town Hall.
• Payments may be mailed to P.O. Box 47, Blowing Rock, NC 28605.
• Payment may be made in person by cash or check at Town Hall, Monday through Friday, 8 a.m. to 5 p.m.
• Payment may be made online at www.officialpayments.com by credit or debit card or e-check. Fees do apply for online services.
• Payments may be dropped off at any time in the outside drop box located beside the front door of the main entrance at Town Hall.

Town Hall 828 295-5200

An existing service for a residence or business may be activated by contacting Town Hall. Utility service includes water, sewer, and garbage. A refundable deposit is required to begin service. The amount of the deposit ranges from $100 to $700 and depends upon the size of the meter.

Service connections are made as soon as possible. If you establish an account after 3:00 p.m., the connection will be made the next business day.

For new utility services to a residence or property, contact the Town Hall.

Town Hall 828 295-5200

Yes. Call Town Hall at 295-5200 during hours or the non-emergency Police number at 295-5210.

Yes. If you are leaving for a period of 10 days up to 2 weeks you will need to cut the water off at the meter. The towns leak adjustment policy will not allow an adjustment if water was left on at the meter.

Citizens are encouraged to participate in the various processes of local government and to apply for appointment to serve on the Town's boards and commissions. A list of available positions may be obtained from Town Hall or on our website. Interested citizens would submit a letter expressing interest and a resume detailing relevant experience or knowledge for the board in question to the Town Manager or Town Clerk.

Town Hall 828 295-5200

The Town leases land from the National Park Service. The lake is behind the Blowing Rock Waste Water Treatment Plant. The lake holds approximately 45 million gallons of water. The lake is bordered by property owned by the US Park Service and Chetola Resort.

Water Plant 828 295-5225

The Water Treatment Plant can treat 2 million gallons of water per day. There is a storage tank located at the Plant that holds .5 million gallons. The Green Hill storage tank capacity is 3 million gallons of water.

Water Treatment Plant 828 295-5325

Chlorine (disinfection), Aluminum Sulfate (coagulation), Caustic Soda (coagulation and pH adjustment), Polymer (coagulation), Ortho Phosphate (corrosion control), Fluoride (tooth decay), and Potassium Permanganate (taste and ordor problems).

Water/Wastewater Treatment 828 295-5225

The Blowing Rock Water Treatment Plant consistently meets or exceeds all EPA and State requirements for drinking water. The water is constantly monitored for turbidity, pH and chlorine. The water is very safe to drink.

This is a result of a break in the water line. Dirt and air may enter the water line when repairs are performed. The problem is corrected by flushing the lines.

Bulk water use is closely monitored through a permit system. Contact Town Hall for a permit and hydrant meter for street cleaning or tank filling bulk uses. Also a permit is needed to "blow off" water mains or for flow testing. Unauthorized or non-permitted connection to the Town's water system for use of bulk water is subject to a fine.

Town Hall 828 295-5200

For emergency service relating to the Town's water and/or sewer systems between 8 a.m. and 5 p.m. contact Monday through Friday, please contact Town Hall 828 295-5200

At all other times and on holidays, please contact the Police 828 295-5210

Town policy requires all irrigation systems be equipped with a backflow prevention device and a separate irrigation/sprinkler meter. For more information, contact Town Hall.

A water shortage shall be deemed to exist when water consumption by customers connected to the municipal water system of the Town of Blowing Rock shall have reached the point where continued or increased consumption will equal or exceed the system supply capacity such that citizens cannot be supplied with water to protect their health and safety without substantially curtailing the water demand.

There are four stages which the city identifies in order to identify the severity of the water shortage. A Stage I Shortage occurs when the water level in Blowing Rock reservoir falls 5 feet below full pond and if the National Weather Service predicts less than 50% chance of precipitation within the next two days. During this stage citizens are encouraged to conserve water. A Stage II Shortage occurs when the Blowing Rock reservoir falls 10 feet below full pond. A Stage III Shortage occurs when the Blowing Rock reservoir falls 15 feet below full pond. A Stage IV Shortage occurs when the Blowing Rock reservoir falls 20 feet below full pond. During Stages II - IV it shall become unlawful to use water for specific purposes.

For more information pertaining to water shortages or water conservation please contact Town Hall.

Town Hall 828 295-5200

The Town of Blowing Rock is responsible for locating and marking Town-owned utilities for both water and sewer. To make a request or for further information, please contact Town Hall 828 295-5200

If you need a service located that is neither water or sewer, please contact North Carolina One Call 1-800-632-4949

The Town of Blowing Rock Wastewater Plant performs analysis for compliance with all state and federal regulations including BOD, TSS, and fecal coliform. The plant treats an average of 250,000 gallons per day and is located on the Middle Fork of the South Fork of the New River. For information about water or wastewater analysis, water quality, or the wastewater treatment process contact the Water/Waste Treatment Plant.

Wastewater Treatment Plant 828 295-5226

The Town of Blowing Rock sends out invoices for water, sewer and garbage bills (utility bills) bi-monthly. These are mailed during the first week of the month for the previous two month's service based on usage. The full amount is due 30 days from the date of the bill.

Town Hall 828 295-5200

A water shortage shall be deemed to exist when water consumption by customers connected to the municipal water system of the Town of Blowing Rock shall have reached the point where continued or increased consumption will equal or exceed the system supply capacity such that citizens cannot be supplied with water to protect their health and safety without substantially curtailing the water demand.

There are four stages which the city identifies in order to identify the severity of the water shortage. A Stage I Shortage occurs when the water level in Blowing Rock reservoir falls 5 feet below full pond and if the National Weather Service predicts less than 50% chance of precipitation within the next two days. During this stage citizens are encouraged to conserve water. A Stage II Shortage occurs when the Blowing Rock reservoir falls 10 feet below full pond. A Stage III Shortage occurs when the Blowing Rock reservoir falls 15 feet below full pond. A Stage IV Shortage occurs when the Blowing Rock reservoir falls 20 feet below full pond. During Stages II - IV it shall become unlawful to use water for specific purposes.

For more information pertaining to water shortages or water conservation please contact Town Hall.

Town Hall 828 295-5200

During the office hours of Monday - Friday 8 a.m. to 5 p.m., obvious or suspected water leaks should be reported to Town Hall 828 295-5200

If after hours, report water leaks to the Police 828 295-5210

To report a broken water meter box or a missing lid, please contact Town Hall.

Town Hall 828 295-5200

Primary water meters are supplied by the Town for residential (and other 3/4" meters) for the cost of the meter deposit. For other larger meters, the Department of Public Works shall make a determination on the type of meter required and the cost is incurred separately by the customer.

Irrigation meters are required for automatic systems used for lawn and landscaping irrigation. This meter measures only the water flowing through the mechanism and does not carry the wastewater charge. Installation of an irrigation meter requires a tap into the Town's water main. Contact Town Hall for questions pertaining to costs and further information.

Town Hall 828 295-5200

Any changes or problems with drinking water (discoloration, taste or odor) should be reported to the Department of Water/Waste Treatment.

The Town’s Water Quality Report is available online or may be picked up at the Town Hall.

Water Treatment Plant 828 295-5225 or Wastewater Treatment Plant 828 295-5226

An existing service for a residence or business may be activated by contacting Town Hall. Utility service includes water, sewer, and garbage. A refundable deposit is required to begin service. The amount of the deposit ranges from $100 to $700 and depends upon the size of the meter.

Service connections are made as soon as possible. If you establish an account after 3:00 p.m., the connection will be made the next business day.

For new utility services to a residence or property, contact the Town Hall.

Town Hall 828 295-5200

The Town secures its potable drinking water from Town Lake. Brickhouse Creek flows into Town Lake and provides the water source which the Town of Blowing Rock treats. For more information or questions pertaining to the town’s water source, please contact Water/Waste Treatment.

Water Treatment Plant 828 295-5225

The Town of Blowing Rock maintains two water storage tanks, the largest of which is Green Hill and holds 3 million gallons. The other water storage facility is the clearwell which holds a half a million gallons. The clearwell facility is located at the Water Treatment Plant. For any questions regarding the water storage facilities, please contact the Water/Waste Treatment Plant.

Water Treatment Plant 828 295-5225

The Town of Blowing Rock Water Treatment Plant performs water tests and analysis for compliance with all state and federal regulations. This includes maintaining a .3 or lower turbidity level. The Water Treatment plant also adds orthophosphates and fluoride to improve the quality of water. Further information can be obtained at

Water Treatment Plant 828 295-5225

The Department of Water/Waste Water Treatment is responsible for the maintenance of all water and wastewater (sewer) facilities. The Department of Public Works is responsible for the maintenance of all water and sewer distribution and collection lines. The Utility Billing Supervisor is in charge of water/sewer (utility) accounts, including billing, water connections and water disconnections.

For questions or complaints concerning the quality of water, contact Water Treatment Plant 828 295-5225 or Wastewater Treatment Plant 828 295-5225

For questions or complaints concerning water and sewer distribution and collection lines, contact Town Hall 828 295-5200

For emergency water and sewer issues which do not occur from Mon. - Fri. (8 a.m - 5 p.m.), contact the Police 828 295-5210